Mobile operator EE, which has a call centre in Darlington, has launched a recruitment drive which will see it hire over 800 contact centre advisers nationally and 400 in the North-East.
EE says 150 new roles will be created at its Darlington site, which already employs more than 2,000 people.
It will also add 185 people to EE’s North Tyneside Centre and create 90 new jobs at Doxford in Sunderland.
EE, which recently became the first UK mobile operator to bring back all customer service calls to the UK and Ireland, has a strong mandate for improving British job opportunities.
Creating over 1,000 new jobs in 2016 alone, this year’s recruits will fill advisory positions in Methyr Tydfil, Greenock, Plymouth, as well as at the three North East sites.
EE says that the roles will also give successful applicants the opportunity to benefit from its training programmes, which will allow them to develop new skills while paving the way to opportunities to develop and progress within the business.
EE also ranked third in The Sunday Times’ Best Companies to Work For survey, thanks to high scores for management and team work, and was also ranked in the top five in the annual School & College Leavers 2016-17 Awards.
CEO Marc Allera said: “Our customers want great 4G coverage, and great customer service, no matter where they are – and we’ve been working non-stop to give them both.
“We’re recruiting new talent, providing great opportunities through our apprentice scheme and creating entirely new jobs for the UK economy that will help ensure our customers have a great experience, whether they speak to us on the phone, in our stores, or online.”
