More than 100,000 County Durham residents have now signed up to Do It Online.
Durham County Council has reached 100,000 online customers who have registered to its Do It Online account, which has become the council’s preferred method of contact for many services.
Do It Online enables customers to report issues online quickly and easily at a time that is convenient. This includes paying council tax bills and reporting problems such as potholes.
Earlier this year anyone who opted to go digital with their council tax bill between June and August was entered into a prize draw to win an iPad which had been donated to the council.
The lucky winner was Stephanie Hughes, from South Hetton. She said: “Signing up was so easy and much quicker than I thought it would be. I have just recently moved house so I decided to sign up for online instead of by post, and now I’m very glad I did. It’s great to able manage everything in one place.”
Over 3,000 new customers signed up over the summer which means these people are now helping the environment by eliminating the need for a postal statement.
Cllr Joy Allen, Durham County Council’s Cabinet member for transformation, said: “Congratulations to Stephanie. It’s great that our online customer account is growing and significantly improving what services we have to offer.
“It has been very well received by customers with a large number of people now choosing to contact us via mobile devices, as it is easier and more convenient for some residents.
“We are listening to the feedback from residents and are continuously improving what we have to offer and how we offer it. In the future more and more of our services will be available online.”
Register for an online account at www.durham.gov.uk/doitonline
